Factor46, LLC · factor46.com
Effective Date: November 1, 2026 · Last Updated: November 1, 2026
CONTENTS
1. The short version
2. Information we collect
3. How we use information
4. We do not sell your information
5. When we share information
6. Cookies, analytics, and similar technologies
7. How long we keep information
8. Security
9. Your choices and rights
10. Children’s privacy
11. Visitors outside the United States
12. Third-party websites
13. Changes to this Policy
14. How to contact us
Factor46, LLC (“Factor46,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through factor46.com and any related pages we operate (the “Site”), how we use that information, who we share it with, and the choices available to you.
By using the Site, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.
1. The short version
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
The Site does not sell products online, process payments, or accept orders.
We collect the contact and business information you choose to give us, plus limited technical information your browser sends automatically.
We use that information to respond to you, deliver our services, and improve the Site.
Pricing information you share with us may be used, anonymized and combined with other customers’ information, to improve the accuracy of the benchmarks in our reports. We never share your name, your contract, or your specific pricing with anyone.
You can reach us at any time at info@factor46.com to ask what we hold about you, or to ask us to correct or delete it.
2. Information we collect
2.1 Information you give us
Contact and inquiry information. Your name, business email address, telephone number, company name, job title, and the content of any message you send when you complete a form on the Site, request information, subscribe to updates, or contact us by email or phone.
Assessment and intake information. If you complete a Factor46 intake form or assessment, information about your organization, the software platforms it uses, how those platforms are used, related spend and licensing, operational priorities and challenges, and the names and business contact details of the people involved. For a Stack Management Plan, this is more extensive: each subscription your organization holds, the tier or plan you are on, what you pay for it annually, what you use it for, and whether it is being adopted across your team.
We do not connect to your systems. Delivering our services requires no installation, no system access, no administrative credentials, and no integration with your identity provider or billing platform. We work from what you choose to tell us, from vendor-supplied telemetry where Section 2.3 applies, and from our own independent research.
Scheduling and live chat information. If you book a meeting or use the chat feature on the Site, the name, email address, and any details you provide, together with the content of the conversation and the time it took place.
Correspondence. Records of your communications with us, including email, meeting notes, and support requests.
2.2 Information collected automatically
Log and device information. Your IP address, browser type and version, operating system, device type, referring page, the pages you view, and the dates and times of your visits.
Cookies and similar technologies. A small number of strictly necessary files placed on your device by our website platform, and any set by embedded third-party features such as a meeting scheduler, as described in Section 6. Our website analytics do not use cookies, and we use no advertising or cross-site tracking cookies.
2.3 Information we receive from others
Where a software platform vendor, consulting partner, or managed service provider introduces you to us, we may receive your business contact details from them. Where an engagement is sponsored by a software platform vendor and you have been notified, we may also receive account, licensing, and usage (telemetry) data relating to your organization’s use of that vendor’s platform, provided to us by the vendor under our agreement with them.
3. How we use information
We use the information described above to:
respond to your inquiries and provide the information you request;
provide, operate, and improve our services and the deliverables we produce, including reports and roadmaps;
communicate with you about engagements, scheduling, and service updates;
send you marketing or informational messages where you have asked to receive them, or where permitted by law, subject to your right to opt out at any time;
understand in aggregate how the Site is used, and monitor its performance, availability, and security;
produce de-identified and aggregated statistics and benchmarks that do not identify you or your organization. This includes pricing: we may use pricing information you share with us, anonymized and combined with other customers’ information, to improve the accuracy of the benchmarks in our reports. Your figures are recorded as customer-provided, are never attributed to you, and are never published in any form that would allow a reader to work out whose contract they came from. We never share your name, your contract, or your specific pricing with anyone;
maintain the security and integrity of the Site, prevent fraud and abuse, and enforce our Terms of Use; and
comply with our legal, regulatory, and contractual obligations.
4. We do not sell your information
We do not sell personal information. We do not rent, trade, or otherwise disclose your contact information to third parties for their own marketing purposes, and we do not use personal information for targeted or cross-context behavioral advertising.
5. When we share information
We share personal information only in the circumstances described below.
Service providers. We use a small number of third-party vendors to operate our business — for example website and form hosting, email delivery, data storage, customer relationship management, document generation and delivery, meeting scheduling, and live chat. These providers may process your information only to perform services for us, and are bound by contractual obligations to protect it and not to use it for their own purposes. We do not name individual service providers here; a current list of those that process personal data on our behalf is available to customers on request.
Software platform vendors and partners. Where an assessment or engagement is sponsored by, introduced by, or delivered alongside a software platform vendor, consulting partner, or managed service provider, we share the resulting report, plan, or engagement information with that party only to the extent you authorize. At the point the information is collected, we will make clear who the sponsoring or introducing party is and what we propose to share with them. An introduction or sponsorship alone does not authorize access to your report, plan, or engagement information.
Legal and safety. We may disclose information where we believe in good faith that disclosure is required by law, subpoena, or legal process, or is reasonably necessary to protect the rights, property, or safety of Factor46, our clients, or others.
Business transfers. If Factor46 is involved in a merger, acquisition, financing, reorganization, or sale of all or part of its assets, information we hold may be transferred as part of that transaction, subject to this Policy.
With your direction. We will share information with any other party where you ask or authorize us to do so.
6. Cookies, analytics, and similar technologies
6.1 Our website analytics do not use cookies
We measure how the Site is used through the privacy-focused analytics built into our website platform. It does not set cookies and does not create any persistent identifier for you. Visitor counts are calculated by combining your IP address and browser details into an irreversible value using a secret that is regenerated and discarded every day, which means no visitor can be recognised from one day to the next or tracked across other websites.
We see aggregate figures only — page views, traffic sources, countries, and device types. We cannot identify you from them.
6.2 Cookies the Site does use
Strictly necessary. A small number of cookies set by our website platform so the Site loads, functions, and stays secure. These cannot be switched off.
Embedded third-party features. Where we embed a feature operated by another company — such as a meeting scheduler or a chat window — that provider may set its own cookies or local storage when the feature loads, and receives the information needed to operate it. These technologies are governed by that provider’s own privacy policy, and we load such features only where they serve a purpose you have asked for.
6.3 What we do not do
We do not use advertising cookies. We do not permit advertising networks or data brokers to collect information through the Site. We do not build a profile of you, and we do not track you across other websites.
6.4 Your controls
Most browsers let you refuse new cookies, delete existing cookies, or alert you when a cookie is set. Instructions are available in your browser’s help documentation. Blocking strictly necessary cookies may affect how parts of the Site work. Because our analytics set no cookies at all, blocking cookies does not remove you from them — and there is nothing in them that identifies you.
Because there is no common industry standard for interpreting them, the Site does not currently respond to “Do Not Track” browser signals.
7. How long we keep information
We retain personal information for as long as reasonably necessary for the purposes described in this Policy — to respond to you, to deliver and support our services, to maintain business and financial records, to resolve disputes, and to comply with our legal obligations. When information is no longer needed for these purposes, we delete it or de-identify it.
8. Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we hold against loss, misuse, and unauthorized access, disclosure, alteration, and destruction. No website, service, or method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any credentials we issue to you confidential.
9. Your choices and rights
9.1 Everyone
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing info@factor46.com.
You may opt out of marketing emails at any time using the unsubscribe link in the message or by contacting us. We will still send you messages necessary to an active engagement.
9.2 Virginia residents
Under the Virginia Consumer Data Protection Act, Virginia residents have the right to confirm whether we process their personal data and to access it, to correct inaccuracies, to request deletion, to obtain a portable copy, and to opt out of the sale of personal data, targeted advertising, and certain profiling. We do not sell personal data, engage in targeted advertising, or conduct profiling that produces legal or similarly significant effects.
These rights apply to individuals acting in a personal or household context. The Act generally does not apply to information about an individual acting in a commercial or employment context, which covers most of the business contact information we hold.
To exercise these rights, email info@factor46.com. We may need to verify your identity before responding, and we will respond within the time required by law. If we decline your request, you may appeal by replying to our response; if your appeal is denied, you may contact the Virginia Attorney General.
9.3 California residents
Under the California Consumer Privacy Act, as amended, California residents have the right to know what personal information we collect, use, and disclose; to request correction or deletion; to request a portable copy; and to opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined under California law. We will not discriminate against you for exercising any of these rights.
9.4 Individuals in the European Economic Area and the United Kingdom
Where applicable data protection law gives you these rights, you may request access to, correction of, or erasure of your personal data; request restriction of or object to our processing; and request portability. Where we process personal data, we do so on the basis of your consent, our legitimate interests in operating and promoting our business, the performance of a contract, or compliance with a legal obligation. You may also lodge a complaint with your local supervisory authority.
10. Children’s privacy
The Site is intended for business users and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.
11. Visitors outside the United States
Factor46 is based in the United States, and the Site is operated from and hosted in the United States. If you access the Site from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.
12. Third-party websites
The Site may link to websites, platforms, or resources operated by others. We do not control those sites and are not responsible for their content or privacy practices. Review the privacy policy of any third-party site you visit.
13. Changes to this Policy
We may update this Policy from time to time. When we do, we will revise the “Last Updated” date above and post the revised Policy on the Site. If the changes are material, we will provide a more prominent notice. Your continued use of the Site after the revised Policy is posted means you accept it.
14. How to contact us
Questions, requests, or complaints about this Policy or about how we handle your information:
Factor46, LLC
506 Treetop Drive, Suite #101, Virginia Beach, VA 23451
Email: info@factor46.com
Phone: 571-274-8692